Technical support specialist with 2 and a half years career experience in providing customer service. Highly adept in systems analysis diagnostics, troubleshooting and conflict resolution. Works well in team environments with willingness to learn new concepts and improve technical skills.
職歴
Junior Software Developer
Raj Technologies Inc
(1年
11ヶ月)
2015年11月から2017年10月まで
Assigned as a IT specialist on Probe and Final test Level 1 team in Texas Instruments Philippines. Worked in a 24
Customer service representative
Sitel Philippines Inc.
(6ヶ月)
2014年10月から2015年04月まで
General customer representative in Captial One account. Handled credit card accounts with responsibilities to manage customers account information, payments, security and other various customer benefits.
学歴
Cordillera School of Digital Arts
Certificate of completion 場所 Web development, Java and 3D Java programming
(2ヶ月)
2015年07月から2015年09月まで
1 month short course for web development and 1 month short course for Java programming
Saint Louis University
Bachelor of Science in Information Technology 場所 Information Technology
(3年
10ヶ月)
2009年11月から2013年10月まで
実績
2017年04月
Top performer for the month of April
2016年01月
Trained as first Final test level 1 Subject matter expert
2014年12月
Top 100 agent for the month of December and February in Capital One Account
2014年11月
Scored perfect marks on the versant test interview and Finished as Top ranking trainee from wave 96
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