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Taito Savou
Customer Service

航空
メッセージを送る
職務経歴
  • Fiji Revenue and Customs ServicesのPrimary Line Officer 2018年07月から2019年07月まで
学歴 University of the South Pacific 2019年01月まで
居住 フィジー, Suva
転勤可能 はい
ビザは持っていません
29
年齢
フィジー
国籍
使用できる言語
日本語 Not Specified
英語 ビジネスレベル
英語 ビジネスレベル
自己紹介
I have come to realize that my passion lies in either customer service, sales and marketing and Human Resources because of the challenges it provides me as an individual in either creating a definite relationship with my clients, customers, knowing my associates and staff to enable me to create a definite, long and good relationship with customers the ability to act as a mediator between the needs of my employers and employees. In my past work/voluntary experience, I deal with customers, clients and staff in a pleasant and polite manner either face to face, through the phone and via emails and other social media. Moreover, my great interpersonal skills have assisted me in working directly with customers and staff in order to provide them product and service information, and meeting their professional needs in a “rosy” manner
職歴
Primary Line Officer
Fiji Revenue and Customs Services (1年)
フィジー, suva
2018年07月から2019年07月まで My Job description was primarily customer service and visa processing, profiling high risk passengers and basically boarder control
Human Resource Coordinator
Tropica Island Resort (4ヶ月)
フィジー, suva
2018年02月から2018年07月まで On a daily basis im responsible for preparing time sheets and Pay for our staff, administrating documents related to employee Leave, employee record maintenance, training arrangement, scheduling OHS meeting, creating advert, & recruitment, scheduling interviews, and Reference Checks, confronting and dealing with staff grievances with relation to Employment Relation Acts, Dealing with Labor cases, drafting of policies and contracts, enhancing staff engagements to enable increase in work quality and productivity, providing applicable needed HR advice, dealing with disciplining of staff according to the policies of the organization and many more
Supervisor Customer Service
Malaysia Airlines- Mindpearl (1年 6ヶ月)
フィジー, suva
2016年07月から2018年01月まで In 2016 I officially started employment at Mind pearl on the 1st of July with Malaysia Airlines of which i underwent 2 months of training and graduated with advanced ticketing and reservations with SITA and Amadeus On the 1st of September 2016 i was selected as to be part of the DCT team known to Malaysia Airlines as the Delay Team of which i underwent a week of training on Schedule Change and MH Upgrade. . I was Part of the SME team for almost a month before i was selected a Supervisor in October 2016. Ever since, Chosen to be a Supervisor with Malaysia Airlines i have undergone Leadership training with the Human Resource Department, Regularly conduct daily, weekly and monthly feedback with my delegated team and provide KPI feedback based and on Quality and Performance on a monthly basis. I actively provide solutions to my team when they face a difficult situation help improve the work process, have an excellent communication skill both verbal and written. flexible and able to undertake any intensive training when required, provides accurate feedback to agents when needed to help improve and achieve quality. I have also been trained for Leadership Development Training of which im certified after i was again promoted to Customer Service Manager where i looked after supervisors.
customer care representative
Vodafone Fiji (11ヶ月)
フィジー, suva
2016年01月から2016年12月まで worked at Vodafone Fiji as a customer care representative for FNPF Winston Relief
Customer Services and Sales Representative
Pac Leader Pacific (7ヶ月)
フィジー, suva
2015年01月から2015年08月まで Worked at Packleader Pacific Call Center For the Holidays
Cashier
Dolphins Bottle Shop (3ヶ月)
フィジー, Suva
2014年01月から2014年04月まで Worked at Dolphins Bottle Shop as a Cashier for the Holidays.
sales and marketing representative
design plus (2ヶ月)
フィジー, Suva
2013年01月から2013年03月まで Worked at Design Plus as a Sales and Marketing Representative for the Holidays
sales assistant
New world supermarket (1ヶ月)
フィジー, Suva
2011年01月から2011年02月まで Worked at Touchwood Investment Limited as a wood reaper for the Holidays
wood reaper
touch wood Investment (10ヶ月)
フィジー, Suva
2010年01月から2010年12月まで Worked at Touchwood Investment Limited as a wood reaper for the Holidays
学歴
University of the South Pacific
continuing 場所 Law and Management (8年)
フィジー, Suva
入学年 2011年01月 I am currently pursuing a Bachelor’s Degree in Law International Business Marketing and Human Resource Management, I have completed all my required International Business Marketing units and am only left with 4 human resource units of which am bound to graduate.
スキル
computer 専門家
communication 専門家
leadership 上級
Customer Service 専門家
Interactive 専門家
time keeping 専門家
recording 専門家
numeric 専門家
趣味・特技・興味
Reading socializing kayaking hicking movies

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