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  • Sebastien Dussart

Sebastien Dussart
Guest Relation Manager

ホテル、旅館、宿泊
メッセージを送る
職務経歴
  • AFS (A-life)のGuest Relation Manager and Staff Trainer 2018年09月から2019年12月まで
学歴 Aoyama International Education Institute 2014年06月まで
居住 日本, 東京都, Nakano
日本のその他ビザを所有 永住 2030年06月まで
(7年 11ヶ月 remaining)
フランス
国籍
使用できる言語
日本語 中級レベル
英語 ネイティブレベル
フランス語 ネイティブレベル
自己紹介
Experienced trilingual professional looking for his next challenge
職歴
Guest Relation Manager and Staff Trainer
AFS (A-life) (1年 3ヶ月)
日本, 東京都, Tokyo
2018年09月から2019年12月まで <Main Duties > Coordinate with each floor management for providing consistent and high quality service Create and organise monthly events. Promote the company's activites accross Tokyo through active marketing . Attend to customers queries and expectation. Train the new members of the different floors teams to ensure a high level of quality of service in English and Japanese Ensure all customers Assign duties and responsibilities to team members on shift Organising menus and create new seasonal food/drink menus Make sure that all necessary arrangements are done on time before opening the establishment to customers. Generate daily revenue report for analysis and feedback Liaising with international partners
Business Development Consultant
Watanabe Group (1年 11ヶ月)
日本, 東京都, Tokyo
2016年09月から2018年08月まで <Main Duties > • Trained initial staff members to ensure high level of quality in English and Japanese, to streamline bar and restaurant efficiency • Created restaurant menu selections and price points, analysing costs and revenues to cover projected expenses • Established initial inventory for both menu and beverage items through multiple distributors and purveyors • Analysed restaurant location and theme, comparing other successful restaurants in the area to develop an appropriate strategy • Liaising with the management team in order to create new event and menus and improve the bar revenues
Wealth Consultant
DeVere Group (4年 4ヶ月)
日本, 東京都, Tokyo
2012年04月から2016年08月まで <Main Duties > • Prospecting, and building up of new prospects and Clients; • Financial Planning Process for Protection, Retirement, Children’s wellbeing and their advancement, their lifetime Aspirations; • Contacting clients and setting up meetings, either within an office environment or in clients' homes or business premises • Conducting in-depth reviews of clients’ financial circumstances, current provision and future aims; • Analysing information and preparing plans best suited to individual clients' requirements • Researching the marketplace and providing clients with information on new and existing products and services; • Designing financial strategies; • Assisting clients to make informed decisions; • Researching information from various sources, including providers of financial products; • Promoting and selling financial products; • Negotiating with product suppliers for the best possible rates; • Liaising with head office and financial services providers; • Keeping up to date with financial products and legislation; • Producing financial reports; • Contacting clients with news of new financial products or changes to legislation that may affect their savings and investments.
Sales Representative and Financial consultant
La Poste (4年 11ヶ月)
フランス, Paris
2007年04月から2012年03月まで <Main Duties > Identifying and maximising revenue from existing customer accounts. Maintaining high levels of product and customer knowledge and participating in training programmes as appropriate Submitting detailed proposals and quotations to customers. Providing regular and accurate sales forecast updates to SeniorManagers. Preparing and delivering sales presentations. Identifying, contacting and qualifying leads. Monitoring competition and analysing competitor activity. Attending sales conferences and industry marketing events. Aligning selling prices with company guidelines Developing customised territory plans
Sales Representative
Sd Industries (4年 4ヶ月)
フランス, Maubeuge
2002年11月から2007年03月まで <Main Duties > Identifying and maximising revenue from existing customer accounts. Maintaining high levels of product and customer knowledge and participating in training programmes as appropriate Submitting detailed proposals and quotations to customers. Providing regular and accurate sales forecast updates to SeniorManagers. Preparing and delivering sales presentations. Identifying, contacting and qualifying leads. Monitoring competition and analysing competitor activity. Attending sales conferences and industry marketing events. Aligning selling prices with company guidelines Developing customised territory plans
学歴
Aoyama International Education Institute
場所 Japanese language (5ヶ月)
日本, 東京都, Tokyo
2014年01月から2014年06月まで Improved my ability to speak, read and write Japanese Language.
LILLE 3 University Charles-De-Gaulles
Associate Degree 場所 Litterature, Language and Civilisation (English) (2年)
フランス, Lille
2000年09月から2002年09月まで Advanced studies of a language including its most prominent litterature and civilisation using that language.
スキル
Communication 上級
Organisation 上級
Management 上級
Flexibility 専門家
Teamwork 専門家
趣味・特技・興味
New Technologies Outdoor sports Movies

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