I am Sheryl Dicman, I grew up in the Philippines, and living in Chiba, the neighbor city of Tokyo. My summary of my job experience includes Proficient experience in customer service. Superior ability to listen and assess customer's needs and offer satisfactory solutions. Offer assistance in a friendly and professional manner and effectively manage workflow. I have proven skills in interpreting conversations and translating documents from Japanese to English and Tagalog. Multi-talented Content Writer, able to research, write, and edit a wide range of content. Capable of working with little oversight to write interesting content. And lastly, experienced in extending and enriching the learning process by supporting the growth and learning of all students as an English tutor.