Over the past four years, I have worked as a sales & marketing employee Directly with the client at both FUTURE STYLE CENTER & EXCEL NETWORK CO. My experience at these companies taught me about the value that passionate customer service can bring not only to a brand’s image, but to the company’s bottomline as well. If you ask my former managers about my performance, the first thing they would mention is my exceptional up selling techniques with which I was able increase sales and retain customers. For example, at FUTURE STYLE CENTER I was able to:
Assist an average of 40 customers per day in finding or selecting items, and provided recommendations that generated $8K in additional revenue
Achieve an average of 120% of sales goals for 12 consecutive months
Provide outstanding customer service, receiving 93% in customer service feedback surveys
職歴
Sales and marketing staff
EXCEL NETWORK CO.
(4年
4ヶ月)
日本, 東京都, tokyo
現在の勤務先の就業開始 2018年09月
-Sales and marketing staff.
-Marketing offers directly to the customer.
-planning to target the customer.
Assistant customer service
TRANSIT GENERAL OFFICE
(9ヶ月)
日本, 東京都, omote sando
2017年11月から2018年08月まで
Assistant customer service
Responsible of marketing
FUTURE STYLE CENTER
(2年
9ヶ月)
サウジアラビア, Riyadh
2014年07月から2017年04月まで
1-Prepare products brochures and catalogues. 2-Involved in pricing the products. 3-Analyze and study the competitive products and prices. 4-Scheduling appointments for customers. 5-Responsible for all marketing & sales duties. 6-Responsible for Advertisements on social media.
学歴
Damascus University
Bachelor 場所 English Language & literature
(3年
9ヶ月)
シリア, Damascus
2010年07月から2014年04月まで
ボランティア活動
Tarabut Volunteer Group
(2年)
サウジアラビア, Riyadh
2012年07月から2014年07月まで
(cooperate in book fair 2011-2012-2013- 2014)
実績
2015年01月
HP online short courses:
1-IT for business success.
2-Customer relationship management (CRM).
3-Basics of Finance.
4-Cash Flow.
5-Effective Leadership.
6-Profit and Loss.
7-Social media marketing.
8-Unique value proposition.
9-Your target audience.
10-Selling online.
11-Finding funding.
12-Effective presentations.
13-Hiring staff.
14-Sales forecasting.
15-Social entrepreneurship.
16-Energy efficiency: Do more for less.
2013年01月
Training dealing with customer
Sebastian Professional Co.