More than 8 years of experience in different IT administration and help desk.
職歴
IT Helpdesk Technician
Atos Consulting
(7ヶ月)
スペイン, Santa Cruz de Tenerife
2017年01月から2017年08月まで
Internal 1st and 2nd level IT support
Online-Writer & Translator (ENG GER)
Freelancer
(11ヶ月)
ドイツ, Daleiden
2016年01月から2016年12月まで
Translation of websites, technical documents, reviews
Online writer for IT-related topics
IT Administration and Helpdesk technician
Parts Europe GmbH
(1年
5ヶ月)
ドイツ, Wasserliesch
2014年06月から2015年12月まで
Internal 1st and 2nd level support
Maintenance ticketing system ‘TOPdesk’
Active Directory, administration telecommunication system
IT Administration and Helpdesk technician
Westeifel Werke
(1年
11ヶ月)
ドイツ, Gerolstein
2012年04月から2014年03月まで
Internal 1st and 2nd level support
System administration and Active Directory
Citrix XenApp and XenServer
IT Field Technician
BCS EDV-Systeme GmbH
(9ヶ月)
ドイツ, Bleialf
2011年06月から2012年03月まで
Installation and configuration of computer systems & printers
Installation and configuration of WAN and LAN
Network administration
Customer support and consulting
Analysis and adjustment concerning computer and network issues
IT administration and helpdesk technician
Weiland Bau GmbH
(11ヶ月)
ドイツ, Irrhausen
2010年06月から2011年06月まで
Apprenticeship “Fachinformatiker – Systemintegration” (Computer Science Expert)
System administration, Active Directory
Mounting and extending of network devices, cable running
Client operating system installation and configuration (Windows XP, Vista, 7)
Server installation (Windows 2003, 2008)
Management of MS SharePoint intranet &Windows Server Updates Services (WSUS) Installation and configuration of Citrix XenApp
Administration Cisco phones
Digital image processing with Adobe software (Photoshop, Illustrator)
Computer Science Expert apprenticeship
Weiland Bau GmbH
(2年
10ヶ月)
ドイツ, Irrhausen
2007年08月から2010年06月まで
Apprenticeship “Fachinformatiker – Systemintegration” (Computer Science Expert)
System administration, Active Directory
Mounting and extending of network devices, cable running
Client operating system installation and configuration (Windows XP, Vista, 7)
Server installation (Windows 2003, 2008)
Management of MS SharePoint intranet &Windows Server Updates Services (WSUS)
学歴
Vocational school
University of applied sciences entrance qualification 場所 Vocational school
(1年
11ヶ月)
ドイツ, Prüm
2011年08月から2013年07月まで
Duale Berufsoberschule’ (extra occupational)
University of applied sciences entrance qualification