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Japan Coronavirus Information Site List by Prefecture (Phone Consultations Available)
Friday, April 3, 2020
There are a lot of people right now struggling with where to find information about the coronavirus, who to call, and figuring out what hospitals they can go to that will accommodate languages other than Japanese. We’ve compiled a little something to help
*This article was made by the staff of the company that runs IZANAU, Active Gaming Media (out of 120 people, 60% are foreign)
Please pass this on to other foreigners you know.
Even on the Ministry of Foreign Affairs website, there isn’t any information available for foreigners. There are a lot of people right now struggling with where to find information about the coronavirus, who to call, and figuring out what hospitals can they go to that will accommodate languages other than Japanese.
We’ve compiled a list, organized by prefecture, offering this information. The details will change depending on the region, so please make sure you check the region you’re living in. There are also phone numbers listed for those who’d like a phone consultation. We’ve collected as many URLs as we can that will take you directly to pages in languages other than Japanese, so please don’t hesitate to check the links.
Please pass this along and make good use of this information.
Call Centers for Foreigners
The Japan National Tourism Organization (JNTO) has an emergency hotline available in multiple languages 365 days a year, 24 hours a day. They’re also taking inquiries about the novel coronavirus.
Number: 050-3816-2787
Hours of operation: 365 days a year, 24 hours a day
Languages available: English, Chinese, Korean, Japanese
Source: Ministry of Land, Infrastructure, Transport and Tourism’s Board of Sightseeing
Looking up Medical Institutions that Accommodate Multiple Languages (English, Chinese, Korean)
List of Sites with Information in Multiple Languages – by Municipality
Information will change depending on your region.
We’ve also posted phone numbers.
We’ve collected URLs that will take you to directly to pages in languages other than Japanese, so please don’t hesitate to check the links.
Hokkaido (English, Chinese, Korean, Tagalog, Vietnamese)
Hokkaido international Exchange and Cooperation Center (HIECC)
Akita (English, Chinese, Korean, Tagalog, Vietnamese)
Akita prefecture’s official website
Iwate (English)
Iwate prefecture’s official website
Miyagi (Available in multiple languages via Google translate)
Yamagata (English, Chinese, Korean)
Yamagata prefecture’s official website
Niigata (Available in multiple languages via Google translate)
Niigata prefecture’s official website
Ibaraki (English)
Ibaraki prefecture’s official website
Tochigi(English, Chinese, Spanish, Portuguese)
Tochigi International Association
Gunma (Available in multiple languages via Google translate)
Gunma prefecture’s official website
Fukushima (English, Chinese, Korean, Tagalog, Portuguese)
Fukushima International Association
Nagano (Multiple languages)
Nagano prefecture’s Medical Questionnaire for Foreign Residents
Notices for consulting centers and disease control measures for foreigners:
Toyama
Toyama Comprehensive Policies International Division: 076-444-3156
Toyama prefecture’s official website
Chiba (English, other)
Chiba prefecture’s official website
Chiba International Center (English, Chinese, Spanish)
Saitama (English, Chinese, Korean, Portuguese, Spanish, Vietnamese)
Saitama prefecture’s official website
Tokyo Metro Area
Tokyo metro area official website
Kanagawa (English, Chinese, Korean, Vietnamese)
Kanagawa Community Network Site
Yamanashi (English, Chinese, Indonesian, Korean, French, Portuguese, Vietnamese)
Yamanishi prefecture’s official website
Shizuoka (English, Portuguese, Tagalog, other)
Shizuoka prefecture’s official website
Gifu (English, Portuguese, Spanish, Korean, Chinese)
Gifu prefecture’s official website
Aichi (English, Portuguese, Spanish, Korean, Chinese)
Aichi International Association
Ishikawa (Available in multiple languages via machine translation)
Ishikawa prefecture’s official website
Fukui (English, Portuguese, Chinese)
Fukui International Association
Fukui Consultation Center for Foreign Residents (Can accommodate 13 languages): 0776 (88) 0062
Shiga (English, Chinese, Korean, Spanish, Tagalog)
Shiga prefecture’s official website
Mie (English, Portuguese, Spanish, Tagalog, Chinese)
Wakayama (English, Chinese, Korean, French)
Wakayama prefecture’s official website
Nara (Available in multiple languages via machine translation)
Nara prefecture’s official website
Kyoto (English, Chinese)
Kyoto prefecture’s official website
Osaka (English, Chinese, Korean, Tagalog, Spanish, Portuguese, Vietnamese)
Osaka Information Service for Foreign Residents: 06-6941-2297
Osaka Foundation of International Exchange (OFIX)
Hyogo (English, Chinese, Korean, French, Spanish, Portuguese, Vietnamese)
Hyogo prefecture’s official website
Tottori (English, Chinese, Korean, Russian, Vietnamese)
Tottori New Coronavirus Infectious Disease Special Site
Shimane (English, Chinese, Korean, Russian, Portuguese, Vietnamese)
Shimane prefecture’s official website
Hiroshima
Hiroshima International Center
Hiroshima official page (English, Chinese, Korean, Thai, Portuguese, Spanish, Indonesian, Vietnamese)
Okayama (Available in multiple languages via machine translation)
Okayama prefecture’s official website
Yamaguchi (English, Chinese)
Yamaguchi International Exchange Association (YIEA)
Tokushima
Foreigner Consulting Service
Tokushima International Strategies Center (TOPIA) – Clement Plaza, 6th floor
Hours of operation: 10am to 6pm (Closed during the New Year holidays)
Number: 088-656-3312, 088-656-3313
Kagawa (Available in multiple languages via machine translation)
Kagawa prefecture official website
Ehime (Available in multiple languages via machine translation)
Ehime Prefecture International Center
Kochi (Available in multiple languages via machine translation)
Kochi prefecture’s official website
Fukuoka (English, Chinese, Korean, Vietnamese, Thai)
Fukuoka prefecture’s official website
Saga (English, Chinese, Korean)
Saga prefecture’s official website
Nagasaki (English, Chinese, Korean, Vietnamese)
Nagasaki International Association (NIA)
Call the number below if you require a consultation in a foreign language.
Nagasaki Prefecture Consultation Center for Foreign People
Number: 095-820-3377
Hours of operation: Monday-Saturday 9am – 5pm
Languages: English, Chinese, Korean, Thai, Vietnamese, Malay, Nepali, Indonesian, Tagalog, Burmese, Khmer, Mongolian, Portuguese, Spanish, French, Russian, German, Italian
Oita (English, Chinese Korean)
Oita prefecture’s official website
Kumamoto
Kumamoto prefecture’s official website (English, Chinese, Korean)
Miyagi (Available in multiple languages via machine translation )
Miyazaki prefecture’s official website
Kagoshima
Kagoshima consultation center for foreigners: 070-7662-4541
Place: Kagoshima Prefectural Citizens Exchange Center on the first floor of the International Exchange Plaza (Kagoshima city, Yamashitacho, 14-50)
Days of operation: Tuesdays-Sundays 9am-5pm. Open on Mondays if it’s a holiday, then we’ll be closed the next day (Tuesday).
Available languages: Japanese, English and Vietnamese. Other languages (Chinese, Tagalog, Korean, Indonesian, Nepali, Khmer, Thai, Myanmar, Portuguese, Spanish, Malay, French, Russian, German, Italian, Mongolian ) use a multilingual call center.
Okinawa (English, Chinese, Korean, Spanish)
Okinawa prefecture’s official website
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