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  • Yilin Zhuang

Yilin Zhuang
Carrier Operations Associate

物流、配送、倉庫関連
发送消息
工作于
  • Flexport 作为 Carrier Operations Associate II 自从 20171204 12:00 上午
就读于 Michigan State University - The Eli Broad College of Business 直到 20150507 12:00 上午
住在 中国, Shenzhen
愿意搬迁 是的
我在日本还没有签证
31
岁数
中国
国籍
语言技能
日语 未标明
英语 流利
中文 母语或双语
关于
Experienced specialist with a demonstrated history of working in the logistics and supply chain industry. Skilled in Management, Leadership, Project Management, and Microsoft Excel. Strong operations professional with a Bachelor’s Degree focused in Human Resources Management/Personnel Administration, General from Michigan State University - The Eli Broad College of Business.
工作经验
Carrier Operations Associate II
在 Flexport (5 年 1 月)
中国, Shenzhen
目前受雇于该公司自从 20171204 12:00 上午 -Execute booking and documentation processes with carrier to ensure an effective end to end China export trade process. -Assist in new product development and enhancements, which mainly focus on booking management, automation in document submission and workflow management. -Train and guide new employees and groups develop skills and knowledge, while creating training manuals and presents in-person training sessions. -Fill the gap for the carrier operations team as we build from zero to one.
International Trade Manager
在 Xiamen Panpan Foods Investment Co., Ltd. (8 月)
中国, Xiamen
从 20170220 12:00 上午 直到 20171115 12:00 上午 -Approach new clients and increase sale revenue through fundamental sales practices: international exhibition, telemarketing and networking. -Remain partner relationship from different regions, while assisting and providing marketing strategy to expand market share. -Advance specifications and products suiting global markets, and promote brand internationally. -Review business performance, innovate budgets and forecasts.
Customer Service Executive
在 Booking.com (10 月)
美国, Seattle
从 20150801 12:00 上午 直到 20160701 12:00 上午 -Liaise between the guest and accommodations globally: modification of reservations, handling special requests and complaints by phone and e-mail. -Manage customer complaints regarding overbooking and hotel amenities/services in a professional manner resolving the problem through the most effective means possible. -Manage relationships among hotels by providing high levels of customer service and account management support. -Communicate any product developments in service, website, or systems.
教育
Michigan State University - The Eli Broad College of Business
Bachelor in Human Resources Management/Personnel Administration, General (3 年 7 月)
美国, East Lansing
从 20110910 12:00 上午 直到 20150507 12:00 上午
志愿者经验
Volunteer-EVS, Event Service Team (29 日)
巴西, Rio
从 20160801 12:00 上午 Rio 2016 - Comitê Organizador dos Jogos Olímpicos e Paralímpicos. As member of EVS team, representing the nature of the host-country and a striking element in the decoration of sporting arenas, will identify the teams for event services, responsible for serving the public.
技能
Microsoft Office Suit 高级
兴趣爱好
Reading American Football Basketball

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