Technical support specialist with 2 and a half years career experience in providing customer service. Highly adept in systems analysis diagnostics, troubleshooting and conflict resolution. Works well in team environments with willingness to learn new concepts and improve technical skills.
工作经验
Junior Software Developer
在
Raj Technologies Inc
(1 年
11 月)
从 20151116 12:00 上午 直到 20171030 12:00 上午
Assigned as a IT specialist on Probe and Final test Level 1 team in Texas Instruments Philippines. Worked in a 24
Customer service representative
在
Sitel Philippines Inc.
(6 月)
从 20141013 12:00 上午 直到 20150430 12:00 上午
General customer representative in Captial One account. Handled credit card accounts with responsibilities to manage customers account information, payments, security and other various customer benefits.
教育
Cordillera School of Digital Arts
Certificate of completion in Web development, Java and 3D Java programming
(2 月)
从 20150706 12:00 上午 直到 20150918 12:00 上午
1 month short course for web development and 1 month short course for Java programming
Saint Louis University
Bachelor of Science in Information Technology in Information Technology
(3 年
10 月)
从 20091102 12:00 上午 直到 20131001 12:00 上午
成就
20170424 12:00 上午
Top performer for the month of April
20160104 12:00 上午
Trained as first Final test level 1 Subject matter expert
20141215 12:00 上午
Top 100 agent for the month of December and February in Capital One Account
20141117 12:00 上午
Scored perfect marks on the versant test interview and Finished as Top ranking trainee from wave 96
