Greeting to everyone! I am a Czech born (half Vietnamese), 22 years old guy from Prague, currently studying in Denmark (Bachelor within International Hospitality Management) and living in Malta, undergoing my internship at Radisson Blu Golden Sands Resort & Spa as a Room service & Banqueting Attendant till the end of December 2019. My dream is to travel, but not only to travel, but to experience, and that includes living in the country and see the places from a point of view of a local, instead of just a tourist. I love to meet new people and create network all around the world, and that also brings forth my passion for Customer service and Hospitality - it is a passion to make people feeling like home, to make them happy. Besides that, even though I love the Czech Republic, I feel closely connected to Asian values, as in the end, I was raised partially in Vietnam, and undergoing Japanese Martial Arts has influenced me in a great way. So for now, my goal is to settle down in Japan and experience what is Japan like, to get to know the culture, improve Japanese language and simply get a taste of the Japanese lifestyle.
工作经验
Room Service & Banqueting Attendant Intern
在
Radisson Blu Golden Sands Resort & Spa
(6 月)
马耳他, Melliega
从 20190620 12:00 上午 直到 20191231 12:00 上午
Returning to my original Internship place to gain even deeper understanding of hotel industry and management/business decisions being done , as well as to futher improve communication skills and extend networking. Providing a five star service whether during in-room dining or when assisting with Banqueting and Events, everything has to be perfect.
F&B Waiter
在
Ambiente Brasileiro
(1 年
3 月)
捷克, Prague
从 20180501 12:00 上午 直到 20190828 12:00 上午
An experience focused on providing the best possible dining experience, making the
guests' visit special and individualized while showing friendly and professional behavior.
从 20170701 12:00 上午 直到 20191031 12:00 上午
Serving under F&B Department as a waiter in a five star buffet restaurant and Room
Service Attendant, providing support to the Banquet & Event Department with
coordination and planning.
CZ/SK Team Leader & Customer Support Lead
在
Bigpoint GmbH
(5 年
11 月)
德国, Hamburg
从 20120808 12:00 上午 直到 20180731 12:00 上午
Responsible for handling customer requests from technical to payment matters as well
as the responsibility for the CZ/SK Support Team. Also acting as a middleman between
customers and our main developer team.
教育
University College Lillebaelt
Bachelor (BA) in International Hospitality Management
(1 年
4 月)
丹麦, Odense
从 20180903 12:00 上午 直到 20200131 12:00 上午
Gaining the ability to independently analyze, evaluate, and review business issues and
scenarios and to perform different complex tasks related to the general operation,
development, planning, administration and management in hospitality enterprises.
Dania University of Applied Sciences
AP Degree in Service, Hospitality and Tourism
(1 年
9 月)
丹麦, Randers
从 20160905 12:00 上午 直到 20180629 12:00 上午
Qualification to independently work within a development, planning, implementing and
delivering services at a national and international level. The main focus is understanding
how businesses operate in the fields of service, leisure and business tourism, as well as
hotels and restaurants, work.
成就
20190215 12:00 上午
Taking part as a Team member in an amazing competition of the Best Hotel schools
from all around Europe, our team consisting of 5 people, and facing against 40 best
hospitality schools from 17 countries all around Europe. Representing our University
College Lillebaelt in Denmark, our team has managed to get through all the way to the
final round and has proudly placed as #8.
