*Diligent & organized character, always completed the assigned tasks in time and with quality.
*High efficiency & multi-task ability, quickly adapting to fast-paced environment.
*Multi-lingual & service-mind attitude.
*Good at internal & external communication, sensitive to the confidentiality and demands from different parties.
工作经验
Real Estate Sales Agent
在
Niseko Alpine Development
(10 月)
日本, 北海道, Niseko
目前受雇于该公司自从 20191220 12:00 上午
1. Multiple property sales in Niseko & Rusutsu ski resort area -
A) Knowledge of multiple real-estate sales tax, regulations and market in Hirafu, Hanazono, Izumikyo, Kabayama, Rusutsu area.
a. Off-plan project: Intuition, Yamakei, The Vale Rusutsu, The Pavilions
b. Condos: The Vale, The Maples, Snow Crystal, Freshwater, Terrazze, Setsumon, etc.
c. Houses: Yuuki Toride, La Plagne, Hachiko, Konaya, etc.
d. Land Development: Odin Hill and Drift.
B) Negotiation & Coordination : define the demand of the customer, match the suitable units, negotiate the price between customer and upper
management/developer to close the deal.
C) Worldwide countries customers sales service : Australasia, Asia – CN,HK,TW,SP, MA, India, North America, and different currency exchange experience for sales price, ex. USD, AUD, CNY, HKD, TWD.
2. Customer relation management -
A) Potential buyers development : gained around 40 customers information within 3 months, 5-10 potential buyers, majority Chinese, budget range from 70 millions to 600 millions yen.
B) CRM system maintenance: familiar with Office Dynamics 365 in short time, maximize the effect to match the purpose of system setting.
C) Customer e-mail follow-up:
a. Timely response to customers’ any inquiry for real-estate, building long-term trust and reliable relationship.
b. Coronavirus crisis solution in Niseko area e-mail to the potential customers, good writing and content to be the reference for other colleagues in the department.
3. Three showrooms operation support -
A) The Vale Niseko : all properties and off-plan projects in Hirafu
B) The Vale Rusutsu : first condo project in Rusutsu
C) Odin Hills : land development in Hanazono area
Adaptive to different showroom operation in short time.
Open-minded and pick-up for various project product knowledge.
Project Manager
在
Holiton Company Limited
(8 月)
台湾, Taipei
从 20181001 12:00 上午 直到 20190630 12:00 上午
1. Promoted to Management level within 2 months => Ability of optimizing internal procedure
A) Successfully improved the procedure of International Sales Project work,
set up standard process.
B) International Sale Projects Department officially established, been
authorized management responsibility by Canadian President to expand the staff to improve the customer service efficiency and quality.
2. Completed around 40 product projects of different categories within 2 months => Ability of Communication and Multi-task efficiency
A) Quickly adapted to the company culture and own systems
B) Completed almost 40 ongoing product projects within 1 month :
Coordinated the communication between 20 Chinese vendors of various
categories (electronics, housewares, stationary, toys, pet accessories, etc)
and 7 significant retailer customers in Australasia, USA, UK, South Africa,
and Philippines.
3. MNC/Cross department coordination (Danish designer, vendor, sourcing, HK headquarter, Shenzhen branch, etc) -
A) Coordinated with Danish designer on the electronic product artwork
design and wording, successfully created company products as the
featured items in Australasia retailer customers.
B) Cooperated with sourcing department searching for cost competitive
products to increase company sales profit.
C) Teamwork with HK headquarter and China Shenzhen branch, solve
system problems and various project issues.
4. Insight and solving ability for tasks -
A) Actively looked for the issues might cause the problems in advance for
the new Asian customer (Taiwan, Malaysia, Indonesia) auto accessories
projects the company has been working on since 2017.
B) Provided the complete resource and solution as the useful negotiating
reference for Canadian President and Australian sales representative,
leading the smooth follow-up for the significant projects.
5. Crisis and customer complain management -
A) Fully comprehend the cause of luggage products quality issue of South
African customer, negotiating with China vendors to propose the
solution.
B) Timely presented the professional quality improvement report, not only
solved the customer concern but also pushed forward the reorder possibility, increase company sales opportunities again.
Executive Assistant to C.E.O
在
Universal Impression
(1 年)
台湾, Taipei
从 20170601 12:00 上午 直到 20180630 12:00 上午
1. New Business Development -
A) Writing business plans of different fields: Accomplishing the new
technology business plan the CEO would like to develop in SEA area. Furthermore, cooperating with the newly-employed Dutch General Manager, being responsible of the AI technology application in New Art Business Development Plan, dedicating to create brand-new shopping experience. The proposal became the convincing document for raising the capital. The presentation with Dutch General Manager to the future Independent Directors and management team has earned recognition.
B) Facilitating the cooperation opportunities with international corporations
and organizations: Successfully acquiring the contacts of oversea well-known corporations ex. IBM, previous Oscar award Best Visual Effect team start-up ex. Soul Machines in New Zealand, fund raising corporation ex. Indiegogo in USA, and art organizations ex. The Met, MOMA, Andy Warhol museum in USA.
C) For the new business the company would like to develop, collecting and analyzing the market information as the reference of the CEO’s final decision.
D) Proposal ppt with cooperation partner: Responsible of the new Biotechnology business concept illustration ppt in the high management meeting of the three investors parties (Academia Sinica, Telecom, DNA testing corporation) who plan to proceed the cooperation together.
2. Project Planning & Execution -
A) Creative planning the cooperation project with the newly-opened resort
hotel, writing the proposal powerpoint, the content is appreciated by the
client and acquiring the further opportunities of price quotation.
B) Executing the submission plan in Cultural Creativity Development of
National Palace Museum at short notice, coordinating with the product
designer and product manager for the project schedule and product
creativity, editing the documents over 30 pages, accomplishing the project
to meet the deadline.
C) Planning the project content of Taiwan Culture Festival in USA,
cooperating with the product designer to present the high quality of the
proposal, making it able to be considered as the annual city event content
in U.S. Mayor Conference.
Logistics Coordinator
在
Alteo alumina
(3 年
1 月)
台湾, Taipei
从 20131125 12:00 上午 直到 20161231 12:00 上午
1. Account Business Sales -
A) Responsible of the key account sales whose yearly sales revenue is
USD$16,000,000, which is 10% of the total global market. The American
well-known client is the manufacturer of mobile phone and TFT LCD.
B) Managing the crisis of reduced order in 2016, actively identifying the
problem and coordinating with the highest management at both sides
(Global Account Director & Asia-Pacific Director) for the solution,
finding the potential business cooperation opportunities.
C) Timely customer complaints handling: Clarifying the concern from the
customers, coordinating the container joint survey as a representative in
2014-2016, customer satisfaction follow-up.
D) Establishing the SOP manual, optimizing the internal procedure.
E) Increasing sales support to other 10 industry customers in Australia,
New Zealand, and Philippine area, whose sales revenue is around 10%
of total Asia-Pacific market.
F) Developing the potential customers in domestic market for 7-10
different product application.
2. Logistics & Project Management -
A) Cost control project : Analyzing each item detail in the project, and
investigating the local transportation regulation, proposing the cost
down data as the main reference of Global Account Director’s decision.
B) 1800MT bonded warehouse stock control: Successfully negotiating with
warehouse contractor to reduce 20% inventory cost for yearly contract.
Based on inventory level and sales orientation, negotiating with the
contractor to reduce two-thirds inventory cost in that month.
C) Coordinating with French colleagues to monitor the raw material
shipment schedule, and being responsible of managing the logistics
work of the shipments from France to customers.
D) Coordinating with sales and marketing demand from different
departments of 7 sales office in Asia area., producing the marketing kits suitable for the local markets, including China, Korea, Japan, Vietnam, Malaysia, Indonesia and Thailand.
Import Trading Specialist
在
KHS Group Branch
(6 年
4 月)
台湾, Taipei
从 20070228 12:00 上午 直到 20130630 12:00 上午
1. Brand/Marketing/PR Project/Copywriting -
A) Brand campaign: Planning and executing different endorser events
based on different exclusive brand image, cooperating with different
organizations/ambassadors/celebrities, proceeding at least 5 rounds
marketing events every year to build the image in domestic market,
ex. masterclass/concert.
B) New product launch event: Planning series of events for new product
launch, including writing proposal, copywriting, marketing kits,
competitive specification presentation, coordinating with artist group
performance and endorser event.
C) Budget control: Controlling the event budget allocation, utilizing the
existing marketing tools to effectively reduce the expense.
D) Public Communication & Host in the event: Bilingual host in new
product launch/concert/relocation ceremony. Reception of guests from Europe, USA, and Japan.
E) Localization: Writing, translating and executing the event advertisement.
F) Visualization & Media interview: Product visualization in retailer store
and the company stand in Taipei Music Fair, interviewed together with
supplier by FTV.
G) CRM maintenance: Channel sales promotion events, ex. annual
sales/outlet/brand promotion/membership gifts, exclusive event, etc.
H) Company website maintain: Corporate message announce and event
update.
I) Providing full support to other marketing events in Group.
2. Interpretation -
A) Interpreter for general manager in Business/Technical/Administrative
meeting.
B) Technical interpretation in French and Japanese supplier technicians
workshops.
C) Complete translation of the sales contracts with French and Japanese
suppliers.
D) Any internal business/technical/administrative document translation.
3. Distributorship & Negotiation -
A) Maintaining the exclusive relationship:
B) Negotiation with suppliers: Arranging the meeting and directly
negotiating with the oversea suppliers.
C) Oversea business trips experience with General Manager:
a. 2008 - 2012 Participating in International Music Instrument
Exhibition in Frankfurt, Germany: Being responsible of planning the
schedule, briefing in the meetings with over 20 suppliers,
monitoring the new products and trend worldwide, reporting after
the exhibition, and so on.
b. 2008 March, Italy & 2012 March, Freiburg, Germany.
c. 2012 April & Nov – Tokyo, Japan.
4. Relation maintenance and building -
A) Maintaining the exclusive distributorship: Assisting General Manager to
acquire the exclusive distributorship, the sales revenue of this brand
increase 50% after directly importing from France. Irregularly arranging
meal with the suppliers, to maintain good trading business relationship.
B) External presentation: Presenting the plan or cooperative proposal as a
representative to the external parties.
5. Import Trading & Purchasing -
A) Bridge of internal and external communication: Sole contact window of
50 oversea suppliers in Europe, America, and Japan, daily cooperating
closely with General Manager to handle the business contacts.
Announcing the new message and market information to different
departments irregularly, handling every import business via ocean and
airfreight.
B) Analyzing the market trend, inventory control, monitoring the
fluctuation of currency rate, reducing 10% cost of purchasing goods
taking advantage of low point.
C) Searching for the suitable forwarder to reduce 5-10% cost of purchased
Goods.
教育
National Chiao-Tung University
Bachelor in Foreign Languages and Literature
(3 年
10 月)
台湾
从 20000901 12:00 上午 直到 20040731 12:00 上午
成就
20200419 12:00 上午
Gained around 40 customers information within 3 months, 5-10 potential buyers, majority Chinese, budget range from 70 millions to 600 millions yen.
20180630 12:00 上午
Promoted to Management level within 2 months => Ability of optimizing internal procedure : Successfully improved the procedure of International Sales Project work,
set up standard process.
20180630 12:00 上午
Completed around 40 product projects of different categories within 2 months => Ability of Communication and Multi-task efficiency
20170930 12:00 上午
Facilitating the cooperation opportunities with international corporations
and organizations: Successfully acquiring the contacts of oversea well-known corporations ex. IBM, previous Oscar award Best Visual Effect team start-up ex. Soul Machines in New Zealand, fund raising corporation ex. Indiegogo in USA, and art organizations ex. The Met, MOMA, Andy Warhol museum in USA.
20161231 12:00 上午
Account Business Sales -
A) Responsible of the key account sales whose yearly sales revenue is USD$16,000,000, which is 10% of the total global market. The American
well-known client is the manufacturer of mobile phone and TFT LCD.
20130630 12:00 上午
1. Sole contact window of 50 oversea suppliers in Europe, America, and Japan, daily cooperating closely with General Manager to handle the business contacts. 2.Searching for the suitable forwarder to reduce 5-10% cost of purchased goods. 3. proceeding at least 5 rounds marketing events every year to build the image in domestic market. 4.New product launch event
