Over the past four years, I have worked as a sales & marketing employee Directly with the client at both FUTURE STYLE CENTER & EXCEL NETWORK CO. My experience at these companies taught me about the value that passionate customer service can bring not only to a brand’s image, but to the company’s bottomline as well. If you ask my former managers about my performance, the first thing they would mention is my exceptional up selling techniques with which I was able increase sales and retain customers. For example, at FUTURE STYLE CENTER I was able to:
Assist an average of 40 customers per day in finding or selecting items, and provided recommendations that generated $8K in additional revenue
Achieve an average of 120% of sales goals for 12 consecutive months
Provide outstanding customer service, receiving 93% in customer service feedback surveys
工作经验
Sales and marketing staff
在
EXCEL NETWORK CO.
(3 年
10 月)
日本, 东京, tokyo
目前受雇于该公司自从 20180901 12:00 上午
-Sales and marketing staff.
-Marketing offers directly to the customer.
-planning to target the customer.
从 20140701 12:00 上午 直到 20170401 12:00 上午
1-Prepare products brochures and catalogues. 2-Involved in pricing the products. 3-Analyze and study the competitive products and prices. 4-Scheduling appointments for customers. 5-Responsible for all marketing & sales duties. 6-Responsible for Advertisements on social media.
教育
Damascus University
Bachelor in English Language & literature
(3 年
9 月)
叙利亚, Damascus
从 20100701 12:00 上午 直到 20140401 12:00 上午
志愿者经验
Tarabut Volunteer Group
(2 年)
沙特阿拉伯, Riyadh
从 20120701 12:00 上午 直到 20140701 12:00 上午
(cooperate in book fair 2011-2012-2013- 2014)
成就
20150101 12:00 上午
HP online short courses:
1-IT for business success.
2-Customer relationship management (CRM).
3-Basics of Finance.
4-Cash Flow.
5-Effective Leadership.
6-Profit and Loss.
7-Social media marketing.
8-Unique value proposition.
9-Your target audience.
10-Selling online.
11-Finding funding.
12-Effective presentations.
13-Hiring staff.
14-Sales forecasting.
15-Social entrepreneurship.
16-Energy efficiency: Do more for less.
20130101 12:00 上午
Training dealing with customer
Sebastian Professional Co.