Over the past four years, I have worked as a sales & marketing employee Directly with the client at both FUTURE STYLE CENTER & EXCEL NETWORK CO. My experience at these companies taught me about the value that passionate customer service can bring not only to a brand’s image, but to the company’s bottomline as well. If you ask my former managers about my performance, the first thing they would mention is my exceptional up selling techniques with which I was able increase sales and retain customers. For example, at FUTURE STYLE CENTER I was able to: Assist an average of 40 customers per day in finding or selecting items, and provided recommendations that generated $8K in additional revenue Achieve an average of 120% of sales goals for 12 consecutive months Provide outstanding customer service, receiving 93% in customer service feedback surveys