Technical support specialist with 2 and a half years career experience in providing customer service. Highly adept in systems analysis diagnostics, troubleshooting and conflict resolution. Works well in team environments with willingness to learn new concepts and improve technical skills.
Junior Software Developer
Raj Technologies Inc
from November 2015 until October 2017
Assigned as a IT specialist on Probe and Final test Level 1 team in Texas Instruments Philippines. Worked in a 24
Customer service representative
Sitel Philippines Inc.
from October 2014 until April 2015
General customer representative in Captial One account. Handled credit card accounts with responsibilities to manage customers account information, payments, security and other various customer benefits.
Cordillera School of Digital Arts
Certificate of completion in Web development, Java and 3D Java programming
from July 2015 until September 2015
1 month short course for web development and 1 month short course for Java programming
Saint Louis University
Bachelor of Science in Information Technology in Information Technology
from November 2009 until October 2013
Top performer for the month of April
Trained as first Final test level 1 Subject matter expert
Top 100 agent for the month of December and February in Capital One Account
Scored perfect marks on the versant test interview and Finished as Top ranking trainee from wave 96