I have been with the Airline Industry for almost 10 years, that is why I’m very passionate in giving a great customer service and I do love all kinds of public relations. My love and passion for customer service and public relations will never stop, even if I moved from my home country to here, in Japan. In fact, I am more eager to enhance my capabilities and skills, and to be more knowledgeable. I can’t wait to learn from your company and I’m looking forward to be helpful and be useful in achieving the company’s goals and objectives.
Senior Cabin Crew
Air Philippines Corp. / PAL Express
from January 2010 until April 2018
Ensure the safety and security of the flight. Coordinate with the flight deck crew, ground crew, and co-crew. Assist, help and serve passengers. Deliver flight announcements. Knowledgeable with Basic Life Support and First Aid.
Trained in handling Dangerous Goods. Know survival swimming. Experienced in customer service and public relations.
Customer/ Passenger Service Agent
Macro Asia Airport Services
from April 2008 until December 2009
Check-in counter agent: Check passenger’s documents (ticket, visa, etc.). Boarding gate agent: Board passenger, do boarding announcements, tear boarding passes. Transfer desk agent: Assist passengers with connecting flight. Arrival agent: Assist and monitor arriving passengers.
PATTS College of Aeronautics
Bachelor of Science in Marketing and Air Freight Operations
from June 2004 until March 2008
My major is Marketing and Airfreight Operations. I was part of the College Student Council for 2 years (Councilor at first then Vice-President). I was also a Course / Department President and was a very active officer for 4 years. I am an Academic Excellent Awardee and a Leadership Awardee. For 4 years I was part of my Course Volleyball team and awarded for MVP.
Philippines, Valenzuela City
from April 2003 until June 2004
During summer vacation, I volunteer as a teacher twice for kids ages 5 to 7 years old. I taught them the basics; Counting, Reading, Writing, and to have fun while learning.
Academic Excellence Awardee and Leadership Awardee
English Language Proficiency ICAO Operational Level 4 (Year 2011-2022)
Licensed: Student Pilot to Private Pilot and on-going Commercial Pilot